Rebuild Florida • Department of Commerce
Fraud and Failure Documentation

The attached photos reveal a blatant disregard for the homeowner’s wishes, property value, and the Like-Kind and Quality (LKQ) Standard principle expected under a federal HUD grant. LKQ mandates that restoration materials and craftsmanship match or exceed the original quality, ensuring comparable functionality and value. Instead, the restoration has diminished the home’s function, aesthetic appeal, health safety, and resale value. Contractors hired unskilled labor, used inferior materials to replace high-end finishes, failed to sequence work properly, neglected supervision, and caused damage to the property.


Rebuild Florida, tasked with overseeing this restoration, has mismanaged a projected three-month project into a four-year ordeal, harming the homeowner’s health, finances, and ability to live in her home. They have failed to advocate for her, engaged in fraudulent practices, ignored requests for a materials manifest, neglected to hold contractors to LKQ standards, and refused to reimburse her for storing household contents. Worse, they’ve threatened her and stripped her of control over her home’s repairs. The grant funds, intended for her benefit, have been squandered on substandard work without her consent, leaving her home and well-being compromised.

Status as of October 2025

Rebuild Florida’s gross negligence in overseeing the restoration of the home under a federal HUD grant demands immediate action. Over the past 12 months, four detailed inspections by the Rebuild Field Inspector identified over 100 deficiencies, as documented in the attached gallery, yet critical issues remain unaddressed.

A glaring example is the contractor’s false promise to replace both air conditioning units. Only the newer unit was replaced, and they left the north end of the home disconnected for nearly three years. This has caused rampant humidity and mold, worsened by Rebuild’s contractors’ faulty construction and failure to address leaks and drainage. Despite repeated complaints and resulting health issues, Rebuild’s response was inadequate. One would think that Rebuild would immediately dispatch an air conditioning contractor to remedy the inoperable air conditioner following the first complaint.

This humidity/mold condition has been exacerbated by faulty construction, and remediation of leaks and drainage by Rebuild's contractors. Following complaints and health issues from the homeowner, Rebuild sent their own environmental health inspector out to review the house, but limited the scope of his inspection and instructed him not to use the term mold.

The results from the homeowner's independent state-certified environmental health inspector were provided to the Rebuild Florida inspector and they revealed:
  • The exterior grade was improper and diverting water to the foundation area (partly because of improper installation of gutters and removal of stone planter from the north third of the home)
  • The vinyl siding was not sealed at the base or the various joints of the exterior
  • Rotted wood was observed behind the vinyl siding at the foundation .
  • The gutters were improperly pitched and unable to divert the water away from the property
  • The bathroom floors were exhibiting very high moisture under the ceramic tile.
  • Roof flashing was improperly executed diverting water into the property
  • The owner indicated that the vinyl plank flooring was installed over existing sheet vinyl.This may
    be obfuscating organic growth, creating a water trap and may result in the release of mycotoxins
    into the indoor environment.
  • There were very few areas of the property interior that did not exhibit excess moisture and/or
    mold. The owner appeared to be suffering from reaction to the environment. The odor of mold
    was pervasive throughout the property.


Insulting Response from Rebuild Florida


Rebuild Florida Case Manager Keon Scott provided a new scope of work that addressed less than 20% of the issues and indicated that signing off on the specified list of fixes would release Rebuild Florida from any remedies to other legitimate concerns. Failure to sign this agreement would result in a Termination for Convenience:

Following the inspection at your property a scope of work
was developed. The necessary scope of work is based on items deemed eligible to confirm program
standards… To proceed with the scope of work, your written confirmation and understanding of the following
homeowner responsibilities is required:
• You shall agree to the Scope of Work as identified
• You shall vacate the property within 30 days of signing this agreement, allowing unfettered
access to the contractors completing the scope of work as identified
• You shall remove all your belongings from the program provided storage unit(s) when directed
by your contractor or program representatives.
Without written confirmation the program will not proceed with next steps and take no further action in accordance with program guidelines.

Master Bathroom and Utility Room Issues

Master Bathroom Window

The Wrong Width Window Installed and Trim used to Cover Opening Not Finished (Insulation/sealed behind trim? Reframed?

Utility Room Window

Utility Room Window Not Hung Correctly, Window Falls Out When Opened

Air Conditioning Vent Not Installe In Bathroom

Air Conditioning Vent Not Installe In Bathroom, Ceiling Drywall Not Cut for Vent • Air Conditioning Goes in the Attic?

Utility Room Original Air Conditioning Vent not properly installed and missing damper mechanism

Utility Room: Original Air Conditioning Vent not reinstalled and replaced with inferior vent missing damper mechanism- note improper installation

Bathroom Lighting

Master Bath Lights And Mirror rewired but no longer on the wall switch

electrical not connected to lights

Utility RoomLights And Mirror Over Sink but no longer on the wall switch

Bathroom Tile Floor Water Damage

Bathroom Tile and Wood Visually Wet from the Walls not Properly Sealed And Water Runoff Issues From Gutters

Wet Tile

Bathroom floors Measured very high moisture under the ceramic tile

More Blanks in the Ceiling

Electrical Switch On East Wall Operates outside soffit lights and is supposed to operate the outlet below the window which Is now A blank

More examples or unfinished repairs

Still more blanks in the ceiling instead of repairing drywall, skimming and painting

Paneling Removed

1. Paneling Removed, Not Replaced
2. Light Switches Outside Bathroom Not Connected

Light Switch Not Reinstalled

Another Blank where there is supposed to be a light switch

broken shower hook

Bathroom Shower Hook Broken (minor damage, but taken in cpmbination with other things broken adds up to intentional disregard for owner)

Missing Bathroom Light Switch

Missing Bathroom Switches: Should Be Three Separate Switches:
1) Lights on Mirror
2) Ceiling Lights 3) Bathroom Vent

Toilet Lid Missing

Toilet Tank Cracked,Plumber said it had to be reeplaced. Unusable. Suspect Worker Stood On It.

Shower between Bathroom and Utility

Shower between Bathroom and Utility Room valvas leak, contractor said he would be replacing those.

Outlet behind cabinet not finished with rewiring

The outlet behind utility room cabinet not finished with rewiring

Power not restored to utility room outlet

Yet another outlet not rewired and replaced with a blank in utility room.

Master Bedroom Issues

Master Bedroom Floor

Floating Floors Not Installed Properly with expansion gaps Popping Up

Master Bed Outlet not restored

Multiple Electrical Outlets Not Reconnected On West Wall During Rewire

Missing Electrical

More Blanks Where Electrical Switch Not Connected to Outlets On the Wall

Master Bed Room Original Air Conditioning Vent not properly installed and missing damper mechanism

Master Bed Room: Original Air Conditioning Vent not reinstalled and replaced with inferior vent missing damper mechanism- note improper installation

Ugly inside Master Bedroom Door

Contractor Damaged Door, Installed Veneer with Ugly Screws on the Right, Left is Separating Off Door Vent Not Cleaned Construction Dust

Ugly inside Master Bedroom Door

Close Up of Door Picture 2 Top Left Edge

Alarm System Destroyed

Destroyed Alarm System, Did Not replace. Owner had the expense of replacing

Window Casing Broke

Hurricane Window On West Wall Is Broken, Not Properly Installed

Closet Door Damaged

Master Bedroom East Louvered Closet Door Damaged

More examples or unfinished wood trim around door switches not properly rewired

2 Items:
1) Unfinished, Raw Wood Trim Around Door
2) Blank where there was a Bathroom Light Switch (North Master Bedroom Wall)

Missing switch

East Wall Had 3 Way Switch Connected To Outlet In Separate Places- Replaced with Blank

North Foyer Issues

North Foyer External Door

Exterior Door Frame Not Correctly Installed:
1) Not Square
2) 
Not Sanded
3) Not Stained
4) Missing Threshold and Door Sweep

Butt Uggly Wood Patch Missing 2 Electrical Switches

North Foyer Four Panel Switch Missing:
1)Light Switch To Exterior Lights
2) Bathroom Lights Missing,
3) Outdoor Irrigation Pump Switch Missing- Not wired? Cannot Water My Grove - Sole Source of Income 4) Butt Uggly Unfinished Patch

A/C Control Thermostat Not Connected

A/C Control Thermostat Not Connected - North Air Conditioner Not Working

Fuse Box Door Broken, not repaired

Fuse Box Door Broken, not repaired

Shoddy Workmanship on Ceiling Trim

Unfinished Look -Ceiling Trim Not Properly Replaced Shoddy Workmanship

More Shoddy Workmanship on Ceiling Trim

Just Plain Ugly, Unfinished Look -Ceiling Trim Not Properly Replaced Shoddy Workmanship

 West Wall of Great Room

Door Handle And Lock Don't Work, Correctly

Half Bath Issues (North Foyer)

Sink Cabinet Not Correctly Installed

Sink Cabinet Doesn't Fit Properly:

1) Soap Holder Blocks Faucet Handles
2) Hot Water Handle Blocks Tooth Brushes Hard to Operate
3) Mirror And Lights Above Sink Missing
4) Sink not Leveled to Drain Properly

Water from Gutters Runs Down Window

Water From The Gutter Pours Onto the Window

Trim Not Professionally Installed

Picture Text

Restoration of Wall, Lighting not Completed

Restoration of Wall, Lighting not Completed

Caulk Not Professionally Applied

Caulk Not Professionally Applied

White on Cup/Toothbrush Holder - Black on Soap Holder?

Caulk (white and black) Is Not Applied Properly shoddy workmanship- White on Cup/Toothbrush Holder - Black on Soap Holder?

Missing An Electrical Outlet

Missing an Electrical Outlet

Another Air Conditioning Vent

Another Air Conditioning Vent Vent Without a Damper and looks like it is not sealed properly to the duct

Great Room Issues

Roof Leak Damage Paneling

Roof Leak Damaged Wall Paneling Never Remediated Source of Mold
Hole in the paneling

Moisture Meter Overload

Klein Tools ET140 Pinless Moisture Meter: "OL" reading means the moisture content is over the limit

Window Falls Out When Raised

1. Window Falls Out When Raised
2. Baseboard thrown away-replaced with unfinished raw wood
3. Picture doesn’t show, but Rebuild Inspector agreed that flooring throughout house buckling–not correctly installed.

Chandeliers

Chandeliers Are Not Put Back Up as Promised By Original Contractor. Some Missing Parts Now.

Top of the Line Casablanca Ceiling Fans

Original Casablanca Ceiling Fans Removed by the original contractor, He said He would put originals back up. Not Put Back Up, Some Broke. Replaced with Inferior quality Fans

Ceiling and Wall Electrical Not Restored. Example in just the Great Room alone:
(5) Blanks on Ceiling (4) Blanks on Wall

 West Wall of Great Room

1. Wood curtain valance removed/discarded
2. Trim removed/discarded/replaced w/unstained/unsanded raw wood
3. In-wall wiring replaced w/unsightly conduit.
4. Light switch no longer controls exterior lights,
5. (Behind Couch) Outlets on either side of French Doors not Reinstalled - Replacedwith w/blanks
6. Door frame not installed professionally, unfinished.

More examples or unfinished repairs

Unfinished Door Trim and Panelling

 West Wall of Great Room

1. Two Out of the three custom wood valances were removed, not reinstalled, and are missing
2. (not visible) two electrical outlets on either side of this wall not restored, blank plates

 East Wall of Great Room

Cheap Appearance: The Original Electrical Subcontractor was going to place all of the electrical behind panelling; the Contractor hired a different contractor who rewired the home on top of the paneling, diminishing the value of the home.

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